Superthotics Review By Noreen

(Edited By Reviewer)
Durability
Value
Ease of use
Comfort
Pain relief
Overall

By Noreen from Homer Glen, IL On 11/22/2022

Verified Buyer! Purchased 1 Month Ago

Wearing and rating.

They are comfortable enough but could be made better. The small insert into the orthotic does not stay in place (pops right out) and the whole orthotic moves forward and has to be pulled back (with your finger) to the heel of your shoes each time you put your foot in. I think these could be made better for the money.

Did you purchase this for yourself or as a gift?Myself

Are you Satisfied overall with this product? No

Would you recommend this to a friend? Not Sure

Merchant response for this review:

Hi Noreen, Thanks for the review. :-) We’re sorry you had an issue with the arch supports popping out. We have sent you another pair free of charge. Regarding the inserts moving around, a few things should be checked: Make sure you have the correct size. Make sure you put the Superthotics inserts all the way back to the heel of the shoes. And lastly, you might experiment with taking out the factory inserts that came with your shoes before inserting the Superthotics insoles into the shoes. For additional security, comfort and shock absorption you can purchase our unique Superthotics Foam Inserts, which are designed to sit right on top of your Superthotics. These extend to the full length of the shoe and can be cut to size. Please let us know if you have any questions or concerns. Here is the Customer Service number and hours: 1-800-205-7445 Monday-Friday from 7am-4pm PT Saturday from 7am-3pm PT