Superthotics Review By William Gibson

(Edited By Reviewer)
Durability
Value
Ease of use
Comfort
Pain relief
Overall

By William Gibson from Fall Creek, WI On 04/07/2022

Verified Buyer! Purchased 5 Months Ago

They hurt my heels on the sides.

They hurt my heels on the outside edges of my feet.

Did you purchase this for yourself or as a gift?Myself

Are you Satisfied overall with this product? No

Would you recommend this to a friend? No

Merchant response for this review:

Hi William, Thanks for the review. :-) We’re sorry for the issue you had with your heels and the outside edges of your feet. It’s possible going a size up would help with a bit more width. If you’d like us to send you a larger size, please email Mary: marmstrong@idealliving.com and she can send them to you, free of charge. We have refunded you $31.30 and $21.34 for a full refund of $52.64. There is no membership for this order. It was charged on our two-payment plan which was explained when you called our Customer Service department yesterday. Please let us know if you have any questions or concerns. Here is the Customer Service number and hours: 1-800-205-7445 Monday-Friday from 7am-4pm PT Saturday from 7am-3pm PT