Superthotics Review By Jack the NH3 Man

(Edited By Reviewer)
Durability
Value
Ease of use
Comfort
Pain relief
Overall

By Jack the NH3 Man from North, SC On 07/07/2021

Verified Buyer! Purchased 2 Months Ago

Problem with insert and clicking sound

I think they help BUT the 1-2-3 inserts don't stay in place. They don't slide in such that they will securely stay. The one in my left shoe moves so much that I "click" with every step- I sound as if I have a "tap" on my shoe. It's embarrassing so I stopped using the inserts. I think they were actually helping me but I'd like to wear them more to decide but without the noise.

Did you purchase this for yourself or as a gift?Myself

Are you Satisfied overall with this product? Not Sure

Would you recommend this to a friend? No

Merchant response for this review:

Hi Jack, Thanks for the review. :-) We are sorry you had this issue with your Superthotics. We will send you a replacement. We have emailed you a question to get some clarification. Please let us know if you have any questions or concerns. Here is the Customer Service number and hours: 1-800-205-7445 Monday-Friday from 7am-4pm PT Saturday from 7am-3pm PT